Premium Quality Strategy

Total Quality

TOTAL • BRILLIANT • SAFE

Because DR. GRANDEL pursues a premium-quality strategy, quality assurance plays a prominent role. It ensures a high standard of quality as the solid foundation for creating long-term trust in our company and its brands. The criteria that determine our actions are the legal provisions, the GMP guidelines supplemented by aspects of DIN ISO standards that are relevant and logical for us, and our own risk assessments and rules. Quality assurance is part of the shield that protects us against liability claims by third parties; it acts as an "early warning system" which helps us to recognise at an early stage "critical factors" that could disrupt the presentation of our products in the market.

We are aware that quality needs to be planned and provided and cannot be "added in". Quality assurance therefore starts at the product development stage, and continues from goods receipt through production to complaints handling.

Detailed quality specifications for the procurement of components combined with the regular auditing of our suppliers and contract manufacturers are essential for us. Our Laboratory Information and Management System (LIMS) is an integral part of our logistical chain. The aim of this is to achieve a high level of quality within the process and value chains – for the benefit of our company and its customers.

Protecting the environment and the health of all the users of our products and of our staff is a corporate objective that is on a par with all our other activities. We therefore make every effort to organise all our operating procedures and to select all our equipment, machinery, installations and materials in such a way that maximum security and safety are ensured for both people and the environment.


Value Creation

Detailed quality specifications for the procurement of components combined with the regular auditing of our suppliers and contract manufacturers are essential for us. Our Laboratory Information and Management System (LIMS) is an integral part of our logistical chain. The aim of this is to achieve a high level of quality within the process and value chains – for the benefit of our company and its customers.

In line with the principle of "creating value as late as possible", co-ordination between production, suppliers and sales is of paramount importance. The competing objectives of "minimum capital commitment" on the one hand and "maximum readiness to deliver" on the other must be carefully balanced for each product while ensuring profitability.


Certifications

The criteria that determine our actions are the legal provisions, the GMP guidelines supplemented by aspects of DIN ISO standards that are relevant and logical for us, and our own risk assessments and rules.


Documentation

Our quality strategy is supplemented by exemplary documentation of the entire product manufacturing process, from goods receipt to dispatch. Dermatological, toxicological and microbiological reports complete the safety evaluation of all our products in accordance with the 7th Amendment to the EC Cosmetics Directive. These quality standards reflect the strength of our company – and benefit you!



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